Terms Of Services

Date of last update:  19/04/22

We aim to update our site regularly and may change the content at anytime and or if needed we may suspend access to our site if deemed necessary. 

In return of our commitments to provide the service, sales of goods, treatments and website we require you to make the following commitments to us. In access or use of makeupbysholaa site you shall comply with these website terms.

*Including FAQ’s and Terms & Condition’s when booking an appointment.

By visiting our site, service and or purchasing sales of goods, treatments you accept our “Terms & Conditions” and agree to be bound by the following (“FAQS, “Terms”, “Terms Of Service”) These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, clients, associates, models, agencies, service providers and or contributors of content.

We reserve the right, in our sole discretion to change our service, treatment or website terms at any time by posting the changes on www.makeupbysholaa.com. Any changes will be effective immediately upon posting to www.makeupbysholaa.com. Your continued use of the site or by proceeding to book an appointment and or making a purchase of goods from makeupbysholaa constitutes your agreement to all terms provided on the site. We may, with or without prior warning terminate any of the rights granted by these website terms. You shall either comply immediately with these new terms or terminate use of www.makeupbysholaa.com immediately by ceasing use of the site and or not proceeding to book an appointment.

This website is operated by makeupbysholaa throughout the site, the terms “we”, “us” and “our” refer to makeupbysholaa.

makeupbysholaa offers this website, including all information, services and tools available from this website to you, the user and or client conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Your obligations and responsibilities and our contract with you:


We will notify you via email with acknowledgement of your purchase and or booking confirmation with a receipt and or invoice to provide you with confirmation. If we are unable to fulfil following this acknowledgement we will contact you via email, telephone or our social media channels notifying you of this. Upon approved fulfilment we will confirm acceptance of your purchase and or booking via email with a confirmation. (Booking confirmed, Dispatch confirmation) A legally binding contract between us will be formed once this is received by you. On a rare occasion that (Booking confirmed, Dispatch confirmation) is not received due to a technical error, when the purchase and or booking is processed and or dispatched to you as stated in (“Contract”) any concerns are to be expressed to [email protected] quoting the order or booking reference. 

Orders or bookings may not be accepted for the following but not subject to these reasons:

  • Out of stock
  • Pricing or product error
  • Faults
  • Incorrect address or postcode 
  • Security reasons 
  • Falsified information and or medical records
  • We believe you are not fit for treatment according to stated requirements in FAQ’s
  • Unable to obtain authorisation for payment 
  • Unable to obtain payment 

*We reserve the right to reject any offer of purchase, sales and or appointments by you at anytime 

If you wish to make any changes to a placed order, service, appointment or booking please contact us at your earliest convenience and we will let you know if the changes required are possible. In event we cannot make the change or the consequences of making the change are not accepted by you, you may wish to terminate the contract. Please see above in relation to clause 1. If circumstances allow us, we will notify you of any changes to the placed order, service, booking and or timing of service, supply or anything which will be required as a result of your requested change and await confirmation to confirm whether you wish to proceed with the change requested. 

You accept responsibility is solely yours once:

  • A product is delivered to the address provided or has been collected from us 
  • You own a product and its responsibility (Please refer to FAQ’S) and or completed treatment, service once you have left the premises satisfied or received, accepted the goods 
  • Delivery address or payment card was incorrect
  • Order has already been processed or shipped 
  • We have received full payment 
  • Booking has been made and the appointment has processed and been confirmed 
  • Have ticked yes to makeupbysholaa Terms & Condition’s where applicable
  • Have signed and dated your consultation form 
  • By proceeding to book an appointment with makeupbysholaa
  • Shape, style, choice of treatment but no subject to has been confirmed by the client and the client is happy to proceed with the Permanent Cosmetic Tattoo procedure in event of change of heart client will be liable 
  • Once the client has left the premises satisfied, we deem the treatment satisfactory and responsibility is solely yours, we take no responsibility in event the client is unhappy after leaving the premises in which you will be liable
  • In event of lack of satisfaction, change of heart but not subject to the client will be liable for their own tattoo laser removal 
  • It is of strict responsibility of the client to express the following any concerns, amendments, full and true medical disclosure but not subject to during the consultation and PRIOR to proceeding with treatment as the client will be held liable for any unsatisfactory or undesired outcome 
  • Medical records are falsified 
  • Under the age of 18 – In event false identification is shown or client proceeds to book an appointment with falsified information client will be held responsible and will be liable. By agreeing to these terms & conditions you represent and confirm that you are the required age stated for the appointment, service and or use of product 
  • Information on site has not been followed
  • Correct aftercare and or contact measures has not been followed 
  • A third party has been sought after a completed treatment 

The products and services available on the Site and any promotional offers, samples thereof we may provide to you are strictly for personal use only. 

Products supplied by makeupbysholaa are for domestic and private use. You agree not to use the products for any commercial, business or resale purposes. You will be held liable in event of violation.

You may not sell or resell any of the service, samples or products you receive of purchase from us. If we suspect a violation to our Terms & Condition’s we reserve the right with or without notice to cancel, or reduce the quantity of any orders we believe has violated rights and hold the person responsible liable for the violation.

We reserve the right to refuse services and or terminate accounts, service, appointments without prior notification under sole discretion if we believe our service or website terms have been compromised.

The images of products are for illustrative purposes only although we have made every effort to display as accurately as possible, we cannot guarantee that your device’s compatibility will display any colour, service and or product accurately. 

All descriptions of product, product pricing, service and or service pricing are subject to change at any time, without notice at the sole discretion of us. We also reserve the right to discontinue any product or service at any time.

Occasionally there may be information provided on our site, product and or service that may contain inaccuracies, omissions or typographical errors that may relate to descriptions, products, promotions, pricing, offers, transit times, availability and or, but not subject to product shipping charges. 

We reserve the right to correct any inaccuracies, errors, omissions or change/update information or any inaccuracies present at any time without prior notice this includes but is not subject to the following:

  • After your order has been processed
  • After your appointment has processed
  • After you have confirmed a date, number of people or time for a bridal booking
  • After receiving and or a processed payment including bank transfer, cash or any other payment form 

We undertake no obligation to amend, update or clarify information in the service or any related website, including without limitation, pricing information, except as required by law. 

Notice in regard to refresh date or updates in regard to the service or any related website measures will not provide a specific specification to indicate that all information in the service has been modified. 

We do not warrant that the quality of any products, services, information, pricing or purchases obtained by you will meet your expectations or that any errors in the service will be corrected.

You are responsible for ensuring that all personal information which is required to provide when registering for an account is accurate, current and up to date this includes but is not limited to the following:

  • Confidentiality of your password and account 
  • Taking reasonable measures to ensure unauthorised access to your account is not compromised 
  • In event your account had been compromised or you have reason to believe it has been compromised please reset your password or terminate your account immediately
  • You agree to not impersonate any other person or entity or use a false name that you are not authorised to use 


You have a legal right as a consumer to cancel your “Contract” the date of which email confirmation has confirmed our acceptance of your order. This means that during the relevant period in event you change your mind or decide you no longer want to receive or keep the purchased goods you can notify us of this decision and request a refund.

If you cancel your order and it is sealed and in suitable condition applicable for a return, we will do the following:

  • Refund the price paid for the product
  • Refund any delivery costs you have paid
  • Make any refunds due as soon within 7 days; Please not we are not liable for your banks processing 
  • Refund will be made by the payment form received

However, your right to return or exchange goods will not apply to the following:

  • Sealed goods which are not suitable for return due to hygiene and health reasons 
  • Goods which have been made to your specification
  • Goods of which by nature cannot be returned due to deterioration 

In event of an unlikely faulty product, you will be responsible for the cost of returning the goods.

If you cancel your order but do not return the goods to us at all or within 14 days of notifying us of the cancellation, your payment will be withheld by us.


In relation to all content available on makeupbysholaa site including but not limited to, text, logos and graphics. We grant a limited non-exclusive licence to access and make personal use of makeupbysholaa site. However this limited licence does not include but not subject to the rights to the following:

  • Creating any derivative work based on either the Site or its Content 
  • Using any meta tags or any hidden text utilising our name or trademarks 
  • Taking any action that may impose burden on our infrastructure 
  • Collecting any account information for the benefit of another party
  • Modifying or downloading the Site and its contents 
  • Illegal or unauthorised purpose
  • Transmitting any worms or viruses or any code of a destructive nature 

We grant you a limited, revocable non-exclusive licence to create a hyperlink to the homepage of the makeupbysholaa site for personal, non-commercial use only.

A website that does hyperlink our site may hyperlink but not replicate our content or mispresent its relationship with makeupbysholaa or the sites / social media content. 

This includes but is not limited to the following:

  • May not portray makeupbysholaa or our products or services in a false, misleading, offensive or derogatory manner or portray us with undesirable opinions, services or products
  • May not use any Trademark without written permission and must be made in form of email and to state the required use of the trademark 
  • Illegal or unauthorised purpose
  • May not link to any page of the site other than the homepage 

We may request for any link to be removed under makeupbysholaa sole discretion and upon notification of request it shall be removed immediately. Any unauthorised use by you of the site terminates the limited licence set forth under limited licences and without prejudice to any other treatment provided by applicable law.


In addition to FAQ’S and Terms & Conditions you agree to the following booking and appointment terms:

  • In event you change your scheduled appointment this includes but is not limited to; location, time, date, number of people within a week to your scheduled appointment your booking will be charged in full
  • All appointments require a custom charged non-refundable deposit
  • Deposits paid for a scheduled appointment will only cover the date you have booked for 
  • In event of cancellation by you, your deposit will be forfeited and a new deposit will be charged to cover the new date required 
  • By choosing to book you have given consent to pictures and videos being taken and understand these may be posted or promoted onto any social media platform at anytime 
  • A travel fee may be added to your booking 
  • International bookings: Price of the service + travel & accommodation 
  • For correctional appointments photos will need to be sent prior to booking an appointment for confirmation to ensure desired results can be achieved in regards to your previous work 
  • We do not offer refunds, discounts or free corrections on any treatment performed any adjustments will need to be made prior to leaving the premises or will otherwise be charged at a separate cost
  • It is your responsibility to follow all aftercare provided correctly to avoid undesirable results; Failure to comply will result in refusal to future treatments and client will be liable for the outcome of the treatment performed
  • All Permanent Cosmetic Tattoo procedures are custom and measured accurately to each person’s specific facial features; in event client goes against the advised shape, style and chooses cosmetic purposes or trends set to change by requesting to modify to their own desired adjustments client will be liable
  • Please be advised pregnancy & lifestyle changes can in some cases alter your Permanent Cosmetic Tattoo in which client will be liable 
  • In event client has completed full treatment leaves satisfied and then is later unsatisfied with results client will be liable 
  • Once client has confirmed shape, style or desired adjustments and proceeds with treatment in event of change of heart client will be liable 
  • In event of lack of satisfaction or change of heart client will be liable 
  • Client will be liable for any removal work on completed Permanent Cosmetic Tattoo treatments 
  • It is the responsibility of the client to express any changes, concerns or queries during the consultation and prior to proceeding with treatment client will be liable for any unsatisfactory outcome 
  • It is the client’s responsibility to book all top up appointments 
  • All appointments must be booked online through our website; excludes some bridal bookings 
  • All customers must notify us of any health conditions or regular medication prior to booking or purchasing; even minor health issues must be discussed prior to the creation of an appointment or purchase failure to comply client will be liable
  • Should a GP/Medical note have been requested failure by the client to produce such client will be liable; booking fee will be lost and the appointment or purchase will be terminated without exception 


*We take no responsibility or liability for any comments posted by you or a third party

You agree to the following:

  • Comments will not violate Terms or contain; unlawful material, obscene or abusive material, viruses of any sort, offensive or derogatory material

We are under and shall be under no obligation for the following:

  • Pay compensation or fees for; any comments, requests or to respond to comments 
  • Maintain comments or reviews in confidence 
  • Using creative ideas, proposals, suggestions and or any other material whether online or by email submitted, commented or suggested to us without request we may in any medium use any comments that you have forwarded to us 

We have the right to monitor, edit or remove content that we determine in our sole discretion is:

  • Unlawful, 
  • Defamatory
  • Threatening
  • Offensive
  • Violates any party’s intellectual property or the Terms 

You further agree that any comments, feedback, reviews or other submissions will not violate any right of makeupbysholaa or any third party which includes but is not limited to:

  • Copyright
  • Trademarks
  • Privacy
  • Personality 
  • Personal or proprietary rights 
  • You agree you are solely responsible for any comments you make and their accuracy in regards to makeupbysholaa or a third party


We are not responsible for third party links. Linking to or from any off-site pages or other sites outside of www.makeupbysholaa.com is at your own risk. 

Linking to any off-site pages should be carefully reviewed as we do not hold any liability for the actions and are in no way responsible for examining or evaluating off-site pages and the risks they hold.

We are not liable for any harm, loss or damages related to purchase of goods, services, resources, content or any other transaction made in connection with any third-party website.

Complaints, claims, queries or concerns regarding a third-party should be directed solely to the third-party.


We reserve the right to terminate your use of service or what we deem relevant in relation for violating any of the prohibited uses.

In addition to any other prohibitions stated as set forth in the Terms & Conditions, you are prohibited from the following:

  • Soliciting any unlawful acts
  • Soliciting others to perform or participate in unlawful acts
  • Using the site for its content for any unlawful purpose 
  • Infringing upon or violating rights to our intellectual property or rights of others
  • Violating any international, federal, provincial or state regulations rules, laws or local ordinances 
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability
  • To submit false or misleading information
  • Collecting or tracking personal information of others
  • Uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service, website, websites and or the internet
  • Any obscene or immoral purpose 
  • Spamming, phishing, pharming, pretext, spider, crawl or scrape 
  • To interfere of circumvent the security features of the service or any related website, operation of the service, website, websites and or the internet


Your submission of all personal information through the site is governed by our privacy policy. Our privacy policy


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall makeupbysholaa,, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


All questions or queries of TERMS & CONDITIONS should be sent via email [email protected]

By placing an order with makeupbysholaa for products or services which are sold on www.makeupbysholaa.com you will be deemed to have read, agreed and understood the FAQ’s and Terms & Conditions provided. We ask that you read these thoroughly and carefully, and if you are unhappy with any aspect please contact us through email [email protected] at your earliest convenience prior to placing, booking or proceeding with any aspect to makeupbysholaa.


You agree to indemnify, defend and hold harmless makeupbysholaa and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.


These Terms & Conditions shall be governed and constructed in accordance with the laws of England and Wales. 

www.makeupbysholaa.com is governed and constructed in accordance with the laws of England and Wales and content provided in FAQ’S and Terms & Condition’s is a deemed contract entered into as a result of usage of the makeupbysholaa site.